Replay

Increase your conversion
rate using our chatbot

1Question is a conversational interface applicable for collecting reviews and doing surveys, but it’s also very successful as a sales channel or advising tool.

Get in touchread more

Replace your
review form

1Question feels like a personal conversation, increasing the odds of your customers writing a review. The result: more and better reviews.

See an example

Enrich your customer profiles

KLM uses 1Question as a fun and conversational way to learn more about passenger’s preferences. This then allows KLM to personalise offers and marketing.

See an example

Get rich customer feedback

Unilever spread detergent samples among young mothers in Dubai. We used 1Question to get their honest feedback by having a nice chat about it.

See an example

Our customers

1Question has powered millions of conversations for its customers.
Curious to learn how 1Question can boost your business?

Get in touch

Copywriting

1Question does more than simply deliver software. 1Question also helps develop a bot persona that works for your brand, design conversations and writes powerful copy. Do you already have a bot but the dialogue isn’t really cutting it? Through our label Robocopy our conversation designers write dialogue that makes your chatbot more helpful, natural and persuasive when talking to users – regardless of the software you are using.

Technical integration

Our developers integrate 1Question with your existing backend systems through APIs. We also deliver custom development for your specific wishes and needs.

True insights

To keep a real time overview of the performance, we can customise the dashboard for your brand and KPIs. We can also help with reporting and optimisation. Do you already have an analytics tool that you want to connect 1Question to? No worries, we will help you make an API connection.

Conversational Marketing Squad

The Conversational Marketing Squad helps you discover where to apply chatbots within your business to truly get results. We start a one year collaboration and together with your team, we decide which marketing and sales goals can be reached using a conversational interface.

Next we integrate the chatbots with your backend systems. We analyse results and use this to further optimise the operation. At the end of the year, you are ready for the future and conversational marketing will be part of your core marketing operation.


The applications

  • onboarding dialogue
  • GDPR dialogues (consent)
  • up and cross sell dialogues
  • reviews and feedback
  • selection and advise
  • lead campaigns
  • mobile advertising
  • product reviews
  • profile enrichment

The benefits

  • Higher conversion rates
  • Personal customer focused approach
  • Better customer insights






Like what you see?

Get in touch with our team via info@1question.bot, we will get back to you within 24 hours. Or just give us a call at +31 (0) 20 238 6070.

The applications

  • onboarding dialogue
  • GDPR dialogues (consent)
  • up and cross sell dialogues
  • reviews and feedback
  • selection and advise
  • lead campaigns
  • mobile advertising
  • product reviews
  • profile enrichment

The benefits

  • Higher conversion rates
  • Personal customer focused approach
  • Better customer insights

Highlights

Conditional questionnaire

1Question can be seen as a smart conditional questionnaire. The answer of your customer automatically determines the next question.

Simple CMS

You easily adjust the course of a conversation in our user friendly CMS. Keep improving results by continuously improving the conversations with your customers.

100% branded

1Question looks best in the look and feel of your company. In the CMS you can easily adjust fonts, colours and add your logo.

Enrich with photos and emoticons

Send a product image or animation to enrich the conversation and use emoticons for a personal touch.

More than 20 question types

Numbers, star ratings, Net Promotor Score, Likert schale, checkboxes, buttons, input fields with verification, multiple choice questions, calender, and many many more.

Fully responsive

The conversational interface of 1Question is fully responsive. No matter if customers are using desktop or mobile, the user experience remains great.

Packages

1Q Demo

Experience for free
Convince stakeholders

more info

Personalisation

  • Branded chatbot

Conversation

  • Example conversation with 10 interactions

Planning

  • Ready within 3 days

License

  • Free demo

1Q Pilot

Try 1 month for € 1.999
Incl. conversational design & copy

more info

Personalisation

  • Branded chatbot
  • ––

Data

  • Data stored in the cloud
  • Daily data export (.csv)
  • ––

Chatbot

  • 1 chatbot active
  • ––

Sessions

  • max 100.000

Hosting

  • 1Question hosting on a secure and scalable infrastructure
  • ––

Analytics & Reporting

  • Basic 1Q analytics
  • Reporting on results
  • ––
  • ––
  • ––

Planning

  • Live within 2 weeks

License

  • 1 month

1Q Go

Full options hosted by 1Question
Unlimited sessions

more info

Personalisation

  • Branded chatbot
  • ––

Data

  • Data stored in the cloud
  • Flexible data export (.csv)
  • ––

Chatbot

  • Multiple chatbots possible
  • Admin account with 1 user

Sessions

  • Unlimited

Hosting

  • 1Question hosting on a secure and scalable infrastructure
  • ––

Analytics & Reporting

  • GA dashboard possible
  • Insert measuring pixels
  • ––
  • ––
  • ––

Planning

  • Live within 1 month

License

  • Minimum 1 year*

1Q Plus

Custom integration
Multiple admins & on premise

more info

Personalisation

  • Branded chatbot
  • Eigen chatbot logica en business rules

Data

  • 24/7 data access and management
  • Real time data export (pixels/API calls)
  • Export data (sftp, ftp, s3, remote db)

Chatbot

  • Multiple chatbots possible
  • Multiple admin accounts

Sessions

  • Unlimited

Hosting

  • On premise installation possible
  • Setup and management private chatbot cloud

Analytics & Reporting

  • Connect own analytics tool
  • Implementation GTM or GA codes
  • Custom Dashboards on 1Q Intelligence
  • Insert measuring pixels
  • Monthly reporting on results

Planning

  • t.b.d

License

  • Minimum 1 year*

Want to know more about 1Question?

Mail your questions to info@1question.bot
Or call: +31 (0) 20 238 6070

1Question

Hamerstraat 19-2
1021 JT Amsterdam

+31 (0) 20 238 6070

FAQ

What can I use 1Question for?

We have templates dialogues for reviews, research, service, sales, save and winback, onboarding, advise, profile enrichment and many more.

How can 1Question boost my conversion?

Customers are more willing to share information and take action while having nice conversation. Our conditional questionnaires contain the latest behavioural insights and tactics.

Because of the single question technique our banners, push notifications and emails have above average click-rates.

Can I just try 1Question?

Yes, we can make you a free branded demo to show to your team and stakeholders.

Do you want to see some quick results without investing too much or taking too much risk? You can build your business case and run a test with 1Question for one month for just € 1.999 all in.

What does 1Question cost?

There are different packages. From a one month pilot for just € 1.999 to a fully customized and integrated chatbot. Check out our packages in the section above or contact us for an estimation or further inquiry.

Does 1Question take care of hosting?

Our cloud solution is plug and play. After setting up the conversation 1Question can chat with your customers! 1Question takes care of hosting and data storage.

1Question can also be installed on premise. In that case you host your own sessions and handle all the data yourself. No customer information will be sent to our servers.

Can 1Question connect with my site and CRM system?

1Question can be integrated with lots of CMS- and CRM software, like WordPress, Magento, WooCommerce, Salesforce, Mailchimp and more.

Can 1Question be connected to my database?

1Question can be linked with an API so results can be added to your database immediately.

How does 1Question handle GDPR?

1Question makes sure that personal information is handled according to GDPR rules and regulations. The 1Question team has taken every technical and operational measurement to protect customer data. We never collect more data than necessary and we never do this without consent of the user. To get approval (Opt-In) we came up with some great in-chat functionalities. If we store data we do this temporarily and as short as possible. Furthermore you can check our cookie statement and privacy policy to see how we handle data. Want to know more? Please mail us at info@1question.bot.